"Ken: We certainly appreciate your efforts and professional service with the purchase of our new CRV. It is always a plus when an experience of buying a new vehicle is a positive one! And YOU certainly made that effort in making it so. We were so undecided this time in what vehicle to purchase and you demonstrated the patience and understanding we needed. We even had a friend tell us last night that the car was GREEN and we are seeing it more now! We are certainly hoping that this car will give us the same reliable service that our Element has given us over the years. We'll be in touch with you for our third Honda next time around........so stay with D'ELLA!"

"Picked up my new Accord LX on Saturday after taking advantage of the special you are running and the chance at turning in my Civic on lease a few months early.

First, Mike Powers and your sales staff are superb, they always have been. Please let them know what a pleasure it is to work with them! I could not be happier with this vehicle. Wow!

For my dear friends, the Della Bella family. This is the fourth Honda from D'ELLA to become part of my family over the past 12 years. Two Accords, a Pilot, and a Civic Hybrid. Along the way you've also repaired and made whole an Accord V6 and the Civic through your body shop. I have just never experienced such fantastic customer service, dealer service, and friendly folks anywhere in my 53 years on this earth. I have never had a bad experience with service, and have always found a friendly face and someone with a moment to chat -- and almost always the conversation ends with, "hey -- while you are here can I run your car through the wash for you?"

Add to that the clean, sharp store and the great automobiles and it just seems over the cop. Congratulations on being able to keep and nourish a culture of great service and pride. It shows and I am very glad to have been able to establish such a long and trusted relationship!"

"Dear Tony,

We just wanted to thank you for all your time and help during the purchase of our Pilot. We love the vehicle and the service that D'ELLA has provided."

"Dear Sir,

I recently bought a car at D'ELLA Honda. I want to pass on a compliment regarding my sales associate Ken Pugh.

Ken worked hard to make my purchase one that was well informed and easy to do. His knowledge about the car and the company was very impressive. I asked a hundred questions and Ken had the information and the patience to answer them all. He was flexible and accommodating in the various scheduling we had to do throughtout the process and he was so well organized at closing that the paperwork went like a breeze."

"Tony-

Thanks for taking very special care of my mother-in-law. I appreciate your extra effort."